TOLFA provides an interface that connects free web-based calling with AI voice bots and PBX systems. Calls do not use telephone lines, so there are no call charges. Simply tap a button in the browser to speak with an AI voice bot or a contact center agent.
Free Web Calling Between Browser and Voice Bot or PBX
Web Video Calling with PBX Integration
Providing a Voice Input and Output User Interface
Passing Information from the Browser to Voice Bots or PBX
Connections are simple because standard protocols are used.
No additional development or API calls are required to use the service.
All voice communications are encrypted for secure use.
Compatible with most PBX systems, including bots such as Kore.ai and KARAKURI, as well as GENESYS, AVAYA, NICE (CXone), and Asterisk
View Connection OptionsWorks seamlessly with voice bots, chat, chat bots, SMS, email, websites, visual IVR, web apps, and native apps to deliver a smooth customer experience.
Start a conversation with a voicebot or contact center agent by tapping a single button in the web user interface.
Connects to both cloud-based and on-premises PBX systems. Existing IVR call flows can be used as they are, and current telephone lines can continue to operate alongside TOLFA.
By launching TOLFA from a QR code or a link button on a website, anyone can easily speak with a voice bot or contact center agent.
In addition to smartphones, anyone can speak with voice bots or contact center agents from tablets and PCs. The service works with browsers such as Safari, Chrome, Firefox, and Edge on Android, iOS, Windows, macOS, and Chrome OS.
Because TOLFA connects customers with voicebots or contact center PBX systems without using telephone lines, it can significantly reduce costs associated with toll-free inbound calls.
Calls are available anywhere with an internet connection. Conversations are possible using mobile data only, and calls can also be made from overseas.