Encrypted high quality voice
Release the audio recordings of calls made between London and Tokyo
The audio recordings of calls made between London and Tokyo (around 10,000km) are currently being released.
See how you can have natural conversations even on long distance calls.
We repeatedly engaged in the task of responding naturally to simple and short phrase questions to ascertain
whether there was a noticeable delay in the response from the other party,
checking for any sense of discomfort during the call.
The staff in London use iPhone browsers, and the staff in Tokyo use telephones (hardphones) to communicate.
we were having a conversation using only the Internet line, but the performance is sufficient even
if I don't use a closed network.
It shows that it is working.
Improved accuracy even in voice recognition systems
Since TOLFA connects directly to the PBX without using a telephone line, high-quality calls can be realized if the environment is in place and sometimes the MOS value marks "4.9" (Measure with Genesys Cloud CX). TOLFA is a service that allows you to make calls with higher voice quality than telephone lines. We have also received reports that recognition accuracy has improved when used in voice recognition.